设备常见问题
Emergency work orders address an immediate threat to the health or safety of 博彩平台排名 community members or property, 包括消防安全. The response times are less than an hour for our regular business hours (M–F, 技术人员上午7:00 -下午3:30, the office is open from 7:00 AM–4:30 PM) and after business hours you can expect a call back in less than an hour with a tech en route to your location. 对于任何延长的停机, we will continue to update these hourly until the issue is resolved, and any campus wide issue will be posted on 博彩平台排名 Hub. Any emergency should be immediately reported to our office at 317-940-9393 during M–F, 7:00 AM–4:30 PM or to BUPD at 317-940-9396 after hours.
Examples of Emergency Work Orders:
- Fire or Smoke only after BUPD has responded and are on scene
- 漏水/淹水
- 建筑物失去动力
- Total stoppage of plumbing drain system
- 冻结管
- Overflowing Toilet/not able to flush
- 满溢的水槽
- 天然气气味
- University Data Network Campus wide / Building outage after IT diagnosis
- Roof or Water leaks that CANNOT be contained
- 外门无法固定
- Recore of resident room for lost key
An urgent work order will address a comfort issue for the client. This inlcudes an issue that could impact other areas, or create further damage if not addressed quickly. The response time for an urgent work order is 1-2 hours during business hours (M–F, 7:00 AM–3:30 PM) and after hours as soon as possible the following business day. 任何紧急 应提交工单 during M–F, 7:00 AM–4:30 PM or to BUPD at 317-940-9396 after hours.
紧急工作单的例子
- Refrigerator / Freezer not working properly
- 空调工作不正常
- Loss of power in office outlets or lighting
- 马桶堵塞(没有溢水)
- 水槽堵塞(没有溢水)
- 炉子坏了
- 热水不够热
- Garbage disposal not working (food/blockage in disposal not allowing water to drain)
- Unusual loud noises coming from the mechanical room
- 没有热水
- 没有水
- 在寒冷的天气里没有暖气
- Existing data connection not working IT can also look at for diagnosis
- 水渗透
- 建筑物的《博彩平台排名》问题
- Mold in room (depending on scope of area)
- 破碎的玻璃
- 门锁现在工作正常
- 雪/冰盐
- Fallen trees that are not impeding the right of way
- Roof or water leaks that can be contained
A routine work order is a normal request or issue and will be addressed in the order of receipt according to workload and impact. The first response to a routine issue is within 2-10 business days depending on workload, 工作人员, and overall impact to business continuity. The completion of the work or a status update will be provided to the client within 14 days.
紧急工作命令的例子:
- Dripping faucet, sink, shower, or tub
- 慢排水槽
- 缓慢排水的淋浴或浴缸
- 低水压
- Light Bulb out (other light bulbs still working)
- One power outlet not working (working outlet close by)
- Dishwasher not working (not causing water damage)
- Garbage Disposal not working (not causing water damage or blockage)
- 微波炉不工作
- 制冰机坏了
- 数据出口不工作
- 照片/招牌挂在墙上
- 粉刷墙壁
- 新的密钥请求
Please schedule a minimum of 72 hours prior to the event to allow schedule 工作人员ing adjustments.
计划工作订单包括:
- Event setup for University approved event (If dedicated 工作人员 is needed for weekend/off hours event and a two week notice is required for 工作人员 scheduling)
- A scheduled reboot of campus system or installation of campus system
- A scheduled technician for event coverage
- Preventative salting for a scheduled event
- Preventative fogging for a scheduled event
参观 请求中心 for information on reporting maintenance issues. 如果有紧急情况, please call 317-940-9393 during business hours or BUPD for after hours emergencies at 317-940-9396.
Carpet replacement and wall painting are both available at a charge. 参观 请求中心 请求报价.
参观 请求中心 然后输入服务请求.
Hanging flyers on billboards is not handled through 设施, but must be approved through the SIL office.
校园失物招领处在 BUPD.
是的, there will be a cost billed to your department account. 参观 请求中心 and submit a service request to have someone contact you and put together an estimate.
博彩平台排名 utilizes a single stream recycle program which allows mixed recyclables (paper, 纸板, plastic and aluminum beverage containers) to be collected together and then sorted by the campus refuse hauler.
参观 请求中心 for instructions on checking the status of a service request.
是的. There are two 纸板 compactors on campus. One is at the 设施 Service Center and one is at the Atherton Union dock.